Business Performance Manger

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Business Performance Manager.

In this role, you will: 

• The purpose of the Business Manager role is to provide expertise, strategic support and assistance in providing business performance, operational efficiency and value-added advice and services. Financial Control - Customer Charges, direct cost, forecasting, accruals, invoicing, and Purchase Orders
• Take measures to maintain transparency, monitoring (e.g., monthly dashboard) and reporting progress against plans, quality & costs.
• Prepare and follow up on action items from global and regional program calls. Market data cost analysis and support
• Participate in and contribute to the designing of reporting decks and ongoing production ownership for quantitative MI.
• Resource Management – including headcount tracking, reporting, Org design, and analysis.
• Travel & Entertainment analysis, preparation and production of useful MI and analysis to enable early warning of issues so decisions can be made.
• Vendor management support – third party contract support and

To be successful, you will: 

• Manage the operating rhythm of the commercial & industrial managers and ensure that it is optimally managed, benefit quantification and project Closure. Convert an idea into a project post cost-benefit analysis
• Follow Change & Innovation team’s Initial Request process, and ensure all necessary approvals are secured on time. Identify project replication and quick-kill change opportunities.
• Follow agreed project management methodology and governance
• Manage a robust governance plan, and have regular engagement with Change Partner, other project members and all relevant stakeholders, Plan for and mitigate risks. Identify early signs of risk, communicate timely, and take steps to address the risk
• Communicate to all stakeholders of any change to project plan
• Strong understanding of analyzing and interpreting data, using metrics to inform decisions and measure quality and productivity.
• Track record of working with others to design, deliver or sustain Change Programs within the Business, ability to understand core market intelligence and have attention to detail.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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