Assistant Vice President- Institutional Business Client support
Bangalore, KA, IN, 560103
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Assistant Vice President- Institutional Business Client support
In this role, you will:
- The role holder will be responsible for supporting the Client Business Centre of Excellence Office in Asset Management
- Coordination and ownership for client service and sales support for Asset Management's Institutional Business
- Work with Client Managers and other stakeholders to assist in the delivery of goals and objectives as agreed with the business to develop our customer opportunities and improve our client experience.
- Act as a subject matter expert for all regular client management such as client onboarding, ongoing client query handling and adhoc client reporting for existing and prospective clients and maintain the overall client experience through appropriate client service and sales support activities.
- Assist in the preparation and development of ad-hoc reports, working with Marketing, Product teams and Investment Writing teams such as bespoke reporting, investment review meeting decks and ensure delivery to appropriate clients.
- Provide sales support in activities such as roadshow coordination, awards submissions, drafting meeting minutes and assisting in meeting follow-ups.
- Understand, map client requirements, work with internal teams to deliver appropriate client experience and maintaining client records
- Build strong internal relationships with cross-functional teams such as Marketing, Investments, Product Specialists, Compliance, Legal etc.
To be successful you will:
- Qualification - Post Graduation / Master of Business Administration/ similar qualification from a reputed institute
- Overall experience of eight years or above preferably in the Asset Management and Capital Markets industry
- Knowledge of financial markets, macro-economic environment, theory, trends, tools, and strategies
- Knowledge and awareness of investment funds and mandates, investment products, markets, and business
- Experience in Client Relationship Management, Client Servicing and Sales Support for Institutional Clients
- Experience in supporting Institutional Sales team and handling tools in maintaining client relationship data.
- Experience in handling Institutional client service requests – regular and ad-hoc.
- Advanced level of Microsoft Office.
You’ll achieve more at HSBC
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, colour, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.
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