Assistant Manager Operations

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Assistant Manager Operations

In this role, you will:

• The successful candidate will be responsible for Mandatory Claims process within Asset Servicing and Tax Services for Market Operations across multiple balance sheets in Bangalore adhering to all policies, risk and controls, regulatory and compliance requirements.
• The role occupant is also responsible for processing the day-to-day events, ensuring controls are adhered to, and client queries are turned around quick.

• Complete the BAU process as a team that’s focused on Asset Services Equities / Fixed Income process across multiple entities focusing on technical aspects.
• Lead by example through service excellence and driving quality initiatives for improved Customer Satisfaction.
• Supporting the initiatives undertaken by the management.
• Maintain general work environment in good condition and ensure that issues/problems are investigated/resolved immediately or escalated to Line Manager
• Work with the change team to provide detailed requirements and ensure projects are delivered on time 

• To support Business Continuity Plan by adhering to Group BCP guidelines.

To be successful, you will:

• A post-graduate diploma or degree in any discipline and equivalent practical experience

• Experience in Global Market Operations, majorly in
• Asset Services EQ covering Corporate Action on various markets including UK, Europe, Asia and other emerging markets will be highly beneficial.
• Asset Services FI covering Corporate Action, coupon and redemption on various markets including UK, Europe, Asia, US and other emerging markets will be an added advantage.
• Payment processing and good understanding of Swift.
• Strong understanding of risk and risk management in Corporate Action will be highly beneficial.

• Ability to speak and understand English fluently, write business letters and reports, and have good conversational / telephone skills.

• Ability to learn quickly, transfer knowledge appropriately, understand and interpret numeric data.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

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