Assistant Manager - Global Research

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

 HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Assistant Manager - Global Research

In this role, you will:

• Support the distribution of Global Investment Research to clients and internal stakeholders., ensuring timely, accurate, and compliant delivery across multiple channels. You’ll propose, implement, and streamline processes for research dissemination, leveraging automation and digital platforms to enhance operational efficiency.
• This role requires close collaboration with research analysts, sales teams, technology partners, and external vendors to identify distribution targets, drive technical improvements, and support business projects. You’ll maintain high standards of quality control and compliance, with meticulous attention to detail in all deliverables, and govern multiple simultaneous distribution initiatives across regions.

• Work with research analysts, sales teams, IT product owners, and external vendors to coordinate research distribution and resolve access or technical issues.
• Support GIR Strategy initiatives and engage across CIB, MSS and IWPB to ensure all requests are actioned promptly. Onboard, exit and manage third-party vendor relationships, ensuring compliance with onboarding/exiting procedures.

• Ensure all distribution processes align with HSBC’s internal controls, regulatory obligations (e.g., MIFID II), and annual access reviews.
• Document and embed policy/process changes, ensuring knowledge and methodologies are recorded and retrievable. Champion operational rigor, manage risk, and ensure timely implementation of audit points and regulatory requirements.

• Oversee support queues, addressing profile mismatches, access issues, file transfer failures, and technical errors. Enable access across multiple platforms, acting as a vendor-agnostic facilitator for client requests.
• Provide first-line technical support and troubleshooting for GIR users, ensuring timely issue resolution and excellent customer service. Efficiently identify and address user-reported problems, escalating complex cases to L2 Support as necessary. Assist Research IT in developing tools to streamline and automate processes.
• Lead and deliver business projects related to research distribution, coordinating with internal and external stakeholders. Develop and prepare qualitative and quantitative analysis of distribution metrics; produce management information and reporting as required.

To be successful you will:

• Master’s/Bachelor’s degree in business, finance, or related field.
• Experience in research distribution, content management, or business intelligence.
• Strong working knowledge of digital distribution platforms.
• Familiarity with compliance and regulatory requirements in financial services.
• Familiarity with workflow tools.
• Excellent communication, decision-making, and project management skills.
• Ability to multi-task, operate under pressure, and drive results.
• Analytical, creative, and solutions-oriented mindset.
• Experience managing complex issues and large client requests.

You’ll achieve more at HSBC 

www.hsbc.com/careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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