AVP, Digital Innovation and Transformation

Some careers have more impact than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of AVP, Digital Innovation and Transformation

In this role, you will be:

• Lead end-to-end process discovery (workshops, interviews, shadowing) to map current-state processes, pain points, risks, and control gaps.
• Identify and quantify automation opportunities (time saved, error reduction, risk/control uplift), building a prioritised pipeline and business cases.
• Define target-state processes and solution options, partnering with Automation/Engineering to validate feasibility and approach.
• Produce high-quality analysis artefacts: process maps (Business Process Model and Notation (BPMN/Visio), user stories, acceptance criteria, functional/non-functional requirements, data requirements, and test scenarios.
• Support delivery through the lifecycle: backlog refinement, sprint support, User acceptance testing(UAT) planning/execution, change impacts, and benefits tracking.
• Collaborate with Operations, Investment teams, Risk/Compliance, and Technology to ensure solutions meet governance, auditability, and regulatory expectations.
• Promote standardisation and re-use (templates, process patterns, controls-by-design) across Asset Management operations.

To be successful you will:

• 8+ years’ Business Analysis experience, ideally within Asset Management, Wealth, Banking Operations.
• Strong process discovery and process re-engineering capability; able to articulate “art of possible” and challenge existing ways of working constructively.
• Strong stakeholder management across business and technology; confident facilitating workshops and driving decisions.
• Experience working in Agile/Hybrid delivery models.
• Working knowledge of automation and workflow tools such as Microsoft Power Platform (Power Automate/Apps), Appian, Alteryx, or
• Degree or equivalent experience; BTech, MBA. BA certifications (e.g., IIBA/BCS) are a plus.

You’ll achieve more when you join HSBC

www.hsbc.com/careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

   ***Issued By HSBC Electronic Data Processing (India) Private LTD***