ASSOCIATE DIRECTOR,FC DT CUSTOMER MNTRG

Brand:  HSBC
Area of Interest: 
Location: 

Bangalore, KA, IN, 560103

Work style:  Hybrid Worker
Date:  16 Mar 2026

Job title: Associate Director, FC DT Customer Mntrg

  • The Financial Crime (FC) Detection & Digital Enablement CoE is an integral part of the HSBC group’s Financial Crime function. The CoE helps detect and mitigate FC Risks across HSBC group and regions through conceptualization, development, deployment and maintenance of FC Detection solutions. FC risk is a non-financial risk that includes fraud, money laundering, bribery and corruption, sanctions violations, terrorist financing, proliferation financing, export control violations and tax evasion. 
  • Financial Crime & Compliance Capabilities roles are accountable for ensuring adequate controls are in place to manage financial crime (and regulatory compliance, where applicable) risk(s). The team provide subject matter expertise for the purpose of setting policy, providing guidance and advising the businesses and functions, which might involve greater operational exposure to high-risk activities. This ensures HSBC's compliance to both global and local laws, rules and regulations relating to FC (and RC) risk(s).
  • The role holder will continually reassess the operational risks associated with the role and inherent in the business, taking account of changing FC threats, geopolitical, economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructuring, and the impact of new technology.
  • The role holder will continually reassess the operational risks associated with the role and inherent in the business, taking account of changing FC threats, geopolitical, economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructuring, and the impact of new technology.
  • The role holder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organization.
  • Managers are accountable for setting the ‘tone at the top’ which underpins the principles of a positive and effective internal control environment. They should exhibit leadership and direction to their teams for establishing and maintaining an effective internal control environment, including the development and management of policies and procedures where appropriate. Managers should also ensure that suitable processes are put in place to review and oversee the internal control environment against those policies.

In this role, you will:

Principal Accountabilities and Responsibilities (e.g., for Business, Customers and Stakeholders; internal control environment, etc.)

  • As trusted advisor exercise risk steward challenge to first line of defence in relation to FC (and RC) risk(s).
  • Ensure maintenance of effective control framework and to ensure compliance with all relevant external laws & regulations, internal codes and policies and good market practices.
  • Drive the implementation of policy, issue management, fostering a compliance culture and optimizing relations with risk owners and control owners.
  • Directly influence the operational effectiveness of the function/functional unit
  • Accountable for delivery against prescribed targets, budgets and resourcing and responsible for volume, quality, and timeliness of end results
  • Independently manage projects including large, moderately complex projects/assignments.
  • Support decisions through advice, counsel or services in area of specialisation.
  • Provide management and direction to cross-functional experts (pods) from analytics, technology, transformation and product management and key stakeholders across global functions and regions.
  • Implement a consistent and effective management approach across the functional areas.
  • Prime interface within the Detection Value Stream for all Change and Prioritisation matters.

To be successful you will:

  • Strong understanding of Global Financial Crime landscape and the various risk typologies and having good visibility to the eminent changes in landscape
  • Existing Financial Crime Detection capabilities and the limitations therein
  • Awareness of technological advancements in Financial Crime detection capabilities
  • HSBC is an extremely diverse business with significant geographical spread and activities that span a universal banking model, including continuing to innovate to keep abreast of changes in financial services markets globally. Such activity is in an increasingly regulated and complex global environment with often little consistency between laws and regulations in different jurisdictions and regulators taking a far more proactive approach in ensuring local compliance with their requirements and imposing increasingly stringent sanctions for breaches.
  • The role will assist the Group in achieving a balance between the demands of regulators, external bodies and governmental initiatives and the Group’s shareholders and customers in enacting FC compliance; being alive to the political, management, regulatory and reputational implications of a particular decision and courses of action at a global level; assisting executive management in the development of controls and systems and influencing the way in which the business is conducted in order to manage these risks, meeting Group risk appetite. The increased focus on individual liability for senior managers, particularly Risk Heads, makes it increasingly important for the Group to be able to evidence adequate systems and controls. The role is one where regulatory authorities have high expectations and is likely to come under scrutiny as part of any major regulatory investigation.

You’ll achieve more at HSBC 

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

 

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