Head of Comms and Employee Engagement

If you’re looking for a career where you can make a real impression, join our Global Service Center (GSC)- HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of

Head of Comms and Employee Engagement

Role purpose

• Monitor communication strategies for various businesses and functions, as well as global campaigns and projects.
• Contribute to the management of critical projects and processes within the area.
• Develop stories to communicate global, regional, and local messages internally within the organization, ensuring effective written communication.
• Identify areas of opportunity in the management of projects and processes within the area.
• Evaluate and develop comprehensive communication strategies to disseminate the GSC’s strategic messages, as well as those of the business areas or global functions to which you may be assigned as a business partner.
• Supervise and/or manage the different communication channels within the Internal Communications area.

Main Responsibilities:

• Develop effective and measurable communication strategies to share global, regional, and local messages with employees.
• Supervise alignment of campaigns with business objectives and brand standards.
• Design the area’s organizational effectiveness strategy, considering available resources.
• Ensure advisory support on effective communication strategies for the various areas.
• Actively participate in the transformation of HSBC’s culture.
• Increase employee engagement and drive action.
• Support areas in repositioning themselves.

Qualifications:

• Bachelor’s degree in communications (preferably with a completed degree) and 2+ years of experience.
• Key project management and organizational skills.
• Knowledge of communication channels.
• Risk identification.
• Organizational communication.
• Ability to manage multiple projects simultaneously.

Advanced Skills:

• Excellent spelling, writing, and summarizing skills.
• Knowledge of corporate communications, internal communications, below-the-line advertising, production of materials, and media planning.
• Ability to present comprehensive briefs to suppliers, different areas of the bank, and the team in general.
• Strong customer service orientation.
• Effective time management.
• Assertiveness and ability to build positive, long-term relationships.
• Capacity for informed decision-making within your area of responsibility.
• Global vision with attention to detail; strategic thinking reflected in tactical actions.
• Ability to prioritize according to the type of activities.
• Creative thinking for the development of messages and campaigns.

You’ll achieve more when you join HSBC!

At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. 

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