Business Specialist

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

We’re currently seeking an experienced professional to join our team in the role of Business Specialist.

You’ll deliver a professional face-to-face service to both existing and prospective customers to maximise contribution towards the Businesses Banking segment, improving customer engagement by understanding the customer’s needs, and offering solutions to help them realise their dreams and ambitions.

As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you will:

• Assist in the delivery of solutions that are appropriate to meet new and existing customer needs, deliver fair customer outcomes, and improve customer engagement
• Attract new customers by establishing a strong network with key local business introducers and being active in the local business community
• Self-educate regarding digital innovation and change agenda in order to drive digital and change adoption of customer base
• Protect the bank's assets and reputation by performing rigorous due diligence on the customers and their businesses
• Be an ambassador for HSBC for the local communities we serve

To be successful in this role you should meet the following requirements:

• The experience and ability to interact and build strong relationships with internal and external stakeholders
• An understanding of different business types and structures
• Excellent communication skills, both written and verbal
• A track record of delivering outstanding customer service
• Contributed productively to team objectives, sometimes supporting and sometimes leading activities to achieve shared goals
• Experience of making timely and rational decisions, based on relevant information and experience

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com

Telephone: +44 207 832 8500